
Telehealth FAQs
Clear answers to your questions about online therapy, privacy, insurance, and beginning care.
About
Understanding Telehealth, Privacy, and Safety
Telehealth counseling lets you meet with a licensed therapist by secure video or phone. Your information is confidential except in emergencies, when we must act to protect you or others and may contact crisis or emergency services.


Preparing For Your First Session
You’ll need a private space, a stable internet connection, and a smartphone or computer. In your first session, we’ll review your goals and policies, including scheduling, fees, and our 24-hour cancellation window.